How to manage billing issues and find receipts or invoices

Memberships are managed via Square payment gateway.

If you are looking for a payment receipt, search the email you used when first subscribing.

You can also download invoice PDF when using Square by searching for a subject heading “You paid an invoice!” in your email (this is an automatic email sent by Square after each payment). Scroll down below your customer details and find a link to your invoice PDF.

Please note that memberships are paid in advance for the payment period and refunds are not available for remaining membership days. 

If you can't find what you need, please contact Rollsy via email


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